They are an efficient and reliable way of making international payments. SBIS recommends that you read all terms provided in this document relating to IMTs and that you ask us about any issues that concern you. You acknowledge and agree that should this occur SBIS shall not be held liable for any cost, loss or liability incurred by you or the beneficiary because of SBIS not being able to process your payments due to SBIS terminating a Correspondent.
Making enquiries regarding a payment to the beneficiary for example querying the non-receipt of funds. Return of the payment by the Correspondent in addition to the fee for initially providing the service. For other currency remittances, we do not take responsibility for the amount of time taken by the correspondent banks and the total time taken before the beneficiary gets the final credit in their account.
To the maximum extent permissible by law, SBIS and its employees and agents accept no responsibility and will not be liable for any loss or damage resulting from delays that arise as a result of the circumstances specified above or any act or thing done or omitted to be done by SBIS while acting in good faith on the Applicant's instructions.
Where the delay is not caused by SBIS, the Applicant will indemnify SBIS for all or any costs or expenses incurred by SBIS as a result of generating, carrying out and completing the Enquiry including, without limitation, legal costs on a solicitor and client basis.
Without limitation to clause 6, if SBIS is unable to confirm your instructions or your identity to its satisfaction, then SBIS may decide in its absolute discretion to refund, delay, block or refuse to make payments and in doing so will not be held liable to you for any costs, losses or damages caused or suffered as a result. The fees are applicable regardless of whether SBIS is successful in stopping or cancelling the payment. You acknowledge that any Correspondent may also charge a fee and that this will be deducted from the returned funds.
You agree to indemnify SBIS for any loss that occurs because of SBIS agreeing to stop or cancel a payment, which includes any loss because of any foreign exchange movement between and including the date of the original conversion of your funds and the date you are notified by SBIS of the return of the payment.
You also acknowledge that making identification information available to other people increases the risk of fraud. You agree that SBIS may delay, block or refuse to process any transaction without incurring any liability and without informing you of the reasons, if SBIS suspects the transaction:.
You declare and undertake to SBIS that the processing of any transaction by SBIS in accordance with your instructions will not breach any laws or regulations in Australia or any other country. Where additional information is requested, SBIS will attempt to contact you via mail or phone to obtain the required information. Please note that this rate of exchange is likely to be different from the rates which applied when you requested your payment.
This may mean the credit to your account is of greater or lesser value than the original transaction. Where you purchase an International Money Transfer in a currency other than Australian dollars, the exchange rate that applies to the purchase of the currency is either the SBIS published exchange rate on [sbissyd.
For the avoidance of doubt, you understand that by application of this clause, you will not be afforded any other rights to any other products other than for IMTs. This clause is for privacy and information.
SBIS may charge a reasonable fee for access. If you supply SBIS with personal information about an individual, you agree to tell that person that: i. Personal information collected about that person will usually be disclosed to SBIS and to the following types of organisations- i.
That person has the right to access and correct personal information SBIS hold about him or her.. Member means an e-Remit customer who has been allocated a membership number by SBIA and whose Membership has not been terminated in accordance with the Terms and Conditions. Membership has a corresponding meaning.
If you are not satisfied with the steps taken by SBI to resolve the complaint, or with the result of our investigation, you may wish to contact an alternative financial services dispute resolution scheme at:. Website: www. Show Fee Breakdown. Why Choose SBI? Login to your account.
Forgot Password? Forgot User ID? New user will need to use a valid ID to successfully complete the e-Remit sign up process. How do I find my Referral Code? The following capitalised terms have the following meanings unless the context otherwise requires: Agreement means the agreement between you and the Bank for the e- Remit facility which is comprised of the Application Form and these Terms and Conditions as varied from time to time.
Account means the e-Remit account you hold with the Bank. Proscribed Person means a person who appears to us either: a to be a proscribed person or entity under the Charter of the United Nations Act Cth ; b to be in breach of the laws of any jurisdiction relating to money laundering or counter-terrorism; c to appear in a list of people with whom dealings are proscribed by the government or a regulatory authority of any jurisdiction; or d to act on behalf, or for the benefit of, a person listed in subclauses a — c.
SBIS means State Bank of India Sydney Security Identification means all log-on identity, passwords, key encryption numbers and any other security tokens or devises used from time to time to access e-Remit and effect transactions through the e-Remit service. User means a person who has the authority to log into e-Remit. ELIGIBLE USERS To access and use the Website and e-Remit facility you must be an individual of at-least 18 years of age who can enter into legally binding contracts under applicable law or a corporation, trust, association of persons or firm which can enter into legally binding contracts under applicable law.
They also agree to indemnify and to pay to the Bank on demand and amount equal to any loss, third party claims, or liability incurred including reasonable legal costs or may be incurred by the Bank as a result of the person accessing the e-Remit facility in breach of applicable laws.
To avoid any breaches or threats related to cyber security, we expect you to a. You acknowledge that you have been provided with copies of the following documents in accordance with, to the extent applicable, the requirements of the Corporations Act i Our Product Disclosure Statement "PDS".
Tenure: The tenure of the offer would be for a limited period and the same would be at the sole discretion of SBI Multiple Offers: If, at any point of time, there is more than one offer running at a time, only one can be availed of. Limitations You must not: a transfer, sub-license or otherwise dispose of your rights to e-Remit without our written consent; or b disclose, display or otherwise make e-Remit available to any other person other than Users without our consent.
Fees You authorise us to deduct the applicable fees as outlined in the fees and charges schedule set in the document, from the AUD amount transferred by you to SBI Sydney. SOFTWARE Software and operating systems The Bank may change, vary or upgrade its software, hardware or operating systems from time to time and is not responsible for supporting the software, hardware or operating systems of the Customer.
Minimum browser requirements The Customer must ensure that the Customer meets the minimum browser requirements for e-Remit as This site uses highly secure Bit SSL encryption certified by Verisign and Site best viewed in Internet Explorer 10 and above, Google Chrome latest version, and Safari latest version.
Security procedures You must ensure that adequate security procedures are taken to prevent an unauthorised user accessing e-Remit. Change Passwords We will provide you with the necessary instructions to enable password changes. Unauthorised Access You must notify us immediately if you become aware of or suspect unauthorised access to e-Remit, or the misuse, loss or theft of a device forming part of a Security Identification, or that the security of a password forming part of a Security Identification has been breached.
Cancellation of Security Identification or withholding of access We may cancel your use of Security Identification, withhold access to e-Remit, or refuse to act on your instructions at any time, without notice, if we reasonably believe the Security Identification is being used in a way that may cause losses to you or us.
Compliance with rules You are responsible for ensuring that the procedures set out in the rules are correctly followed for all transactions. Deemed Authority e-Remit transactions in the Customer's Account s are permitted only after authentication of the User with the use of your Security Identification. Verification The Bank shall have no obligation to verify the authenticity of any transaction received from the Customer through e-Remit or purporting to have been sent by the Customer via e-Remit other than by means of verification of the Security Identification, unless prior to the transaction you have instructed the Bank to cancel the Security Identification.
Record of Operation The display or printed output that is produced by the Customer at the time of operation of e-Remit is a record of the operation of the e-Remit session and is not to be construed as the Bank's record of the relevant transactions. Continuing rights Termination will not affect your right or our rights which have accrued before termination including our right to recover fees and any losses incurred by us..
REFUSAL OF SERVICES If you appear to be a Proscribed Person, then we may immediately refuse to process or complete any transaction or dealing of yours; suspend the provision of a product or service to you; refuse to allow or to facilitate any of your assets held by us to be used or dealt with; refuse to make any asset available to you to any other Proscribed Person or entity; or terminate these arrangements with you.
LIABILITY Consequential loss Where we have acted with due care and skill, we expressly exclude liability for consequential loss or damage in respect of this Agreement, your use of e-Remit, the unavailability of e-Remit, cancellation of your Security Identification, withholding of access to e-Remit by us, or any refusal to act on your instructions, or for loss of profit, business, revenue, goodwill or anticipated savings.
Limitation We do not warrant that the services provided to you in relation to e-Remit will be fault free or that any problem with the e-Remit site or the internet can be solved immediately or quickly.
Statutory Warranties The service when supplied to you as a consumer comes with a non-excludable warranty under consumer protection laws that it will be carried out with due care and skill and be reasonably fit for the purpose. Force Majeure Where the Bank has acted with due care and skill the Bank is not responsible for any delay in communicating, carrying out or performing any instructions or transactions due to a failure of operational systems for reasons beyond the reasonable control of the Bank.
Waiver No delay, neglect or forbearance by either party in enforcing its rights at law or any provisions of this Agreement against the other party shall be a waiver or in any way prejudice any right of either party, unless expressly stated in writing. Severability If any provision of this Agreement is found to be illegal, void or unenforceable for unfairness or any other reason for example, if a court or other tribunal or authority delegate declares it so , the remaining provisions of this Agreement will continue to apply to the extent possible as if the void or unenforceable part had never existed.
Government duties, fees and charges You must pay all Government duties, taxes, fees and charges which arise because of the execution of this Agreement and the rights given to you by this Agreement. Unless prohibited by law, we may send you notices by electronic communication by: a sending the information to an electronic address nominated by you; or b making the information available for retrieval at the e-Remit website and sending, to an electronic address nominated by you, a notification that the information is available Consent Whenever you ask for our consent, we will only refuse our consent if it is reasonable to refuse it.
Relationship No amendment, modification or variation of the provisions of this Agreement by you shall be effective unless made in writing and accepted by us. Correspondent Commissions, Fees or Other Charges a A Correspondent may charge commissions, fees or other charges in making payments to the beneficiary account. Enquiries and Stopping or cancelling a payment a In some limited circumstances SBIS may be able to stop or cancel a transfer of funds. Return of the Payment by the Correspondent a In the event that a payment cannot be applied by a Correspondent, the Correspondent will either request additional information or return the payment to SBIS, less any fees.
Exchange Rate Where you purchase an International Money Transfer in a currency other than Australian dollars, the exchange rate that applies to the purchase of the currency is either the SBIS published exchange rate on [sbissyd. Additional terms and conditions may apply to earning or redemption of Points with Program Partners.
Additional terms and conditions may be notified to Members on the relevant section of our website, on Program Partner websites, in any Member communication such as an email or text or other document that we send to a Member in connection with the program.
In order to earn or redeem Points, Members may enter into a separate contract with a Program Partner, which is subject to separate terms of the Program Partner.
Unauthorised or mistaken transactions, or loss or theft of the means for accessing e-Remit including the Points will be at the risk of the customer except to the extent caused by our or our agents' negligence, fraud or wilful default. Complaints can be escalated to SBIA per the usual complaints handling process on website. Remittances Left Menu. Remittances Corporate Remittances Global Remittances. Quick Links. Trending Products. Loans Talk to us about loans.
View More. We endeavour to give you the best value for your sterling. And your funds will reach your account two to three business days after they reach us. Please note that for non-SBI UK customers, we have limits on total transaction amounts done over a 3 month period.
Please visit one of the branches for further details. In relation to the different payment methods:. If you are not an SBI customer, we will require the following identification documents for all the remittance transactions:. Incomplete remittance forms may be rejected and shall not be responsible for any losses incurred as a result.
If your remittance request has been accepted but not yet processed, any subsequent cancellation or amendment to the request will be processed as a separate transaction and charges will be applied accordingly. Please refer to the Tariff of Charges for further details. If your account does not have sufficient funds at the time of processing the remittance, we will not process the transaction and you will have to submit a new remittance request.
If a new remittance request is subsequently submitted, we will use the exchange rate available at the time of processing the new request, NOT the exchange rate for the initial remittance request. Remittances to SBI branches in India will normally take one business day after the receipt of cleared funds.
For example, if the remittance is processed on Tuesday it should be received on Wednesday, if not earlier. For other banks in India, the remittance will normally take 2 to 3 business days after the funds have cleared to reach the nominated account.
We will send the payment to the nominated account using the information provided. We encourage our customers to confirm the receipt of the cleared funds with the beneficiary within a reasonable time frame. Any non-receipt of payment should be advised to us within 7 working days. Before making any remittances to any charitable organisations, please ensure that they have permission to receive a donation from abroad.
We are not liable for any losses incurred resulting from the actions of a third party. Under no circumstances will the bank be liable for any consequential damages. We will not be liable for any losses resulting from the following reasons:.
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